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Terms of Service.

The terms that apply when you use this website.

These terms apply whenever you use trustedaccess.co.uk. By using the website, you agree to them. Please read them alongside our Privacy Policy, which explains how we handle your personal data.

1. Who we are

The website is operated by Trusted Access Limited ("we", "us", "our"), a company registered in England and Wales under company number 16496745. Our registered office is Mitre House, Pitt Street West, Stoke On Trent, Staffordshire, England, ST6 3JW. We are based in Stoke-on-Trent, Staffordshire.

You can contact us at [email protected] or 01782 479 094.

2. Using this website

This website is for general information about our inspection, access and maintenance services. It is not professional or engineering advice, and you should not rely on it as such.

Nothing on this website is an offer capable of acceptance. Sending an enquiry does not create a contract between you and us. If we agree to carry out work, we will do so under a separate written agreement.

3. Accuracy of information

We take reasonable care to keep the information on this website accurate and up to date. We do not guarantee that it is complete or current, and we may change it at any time without notice.

4. Intellectual property

The content of this website, including text, photography, video, design and logos, belongs to us or is used with the permission of its owners. It is protected by copyright and other intellectual property rights.

You may view the website and print or share a page for your own reference. You must not copy, reproduce, modify or distribute any other content without our written permission.

5. The enquiry form

When you send an enquiry, the details you give must be accurate, and you must be entitled to give them to us. We use them as described in our Privacy Policy.

6. Acceptable use

You must not use this website or its enquiry form to send anything unlawful, harmful or abusive, or anything that infringes someone else's rights. You must not try to disrupt the website, gain unauthorised access to it, or overload it with automated requests.

We may limit or refuse submissions that look abusive or automated.

7. Availability

We aim to keep the website available, but we do not promise that it will be uninterrupted or free of errors. We may suspend, change or withdraw it at any time.

8. Liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded or limited.

Subject to that, we are not liable for loss or damage arising from your use of, or reliance on, this website, including any interruption to it. This website is provided free of charge for general information.

9. Changes to these terms

We may update these terms from time to time, for example if the website changes or the law requires it. The current version applies each time you use the website, and the date at the end of the page shows when it last changed.

10. Governing law

These terms are governed by the law of England and Wales. The courts of England and Wales have jurisdiction over any dispute arising from them or from your use of the website, except where the law requires another court to decide.

11. Contact us

Questions about these terms are welcome at [email protected] or 01782 479 094.

Last updated: 10 October 2026